On Track Coaching, LLC is a Department of  Veteran Affairs (VA) Center for Veterans Enterprise (CVE) Verified Service-Disabled Veteran Owned Small Business (SDVOSB), Certified Commonwealth of Virginia Small, Women-Owned, and Minority-Owned (SWaM) (Certification #709262) with extensive experience developing and providing leadership development, executive coaching, team building, communications, and instructional systems design methodology to federal government organizations. We have a deep understanding of the fundamentals of Instructional Systems Design (ISD) and the expertise to design, develop, and deliver interactive Instructor-Led Training (ILT), Virtual synchronous and asynchronous training, e-Learning, and Train-the-Trainer (T3) instruction. On Track Coaching, LLC understands all aspects of Adult Learning Theories that focus on applying Andragogical and Pedagogical Models of Instructional Design Technology. Because we understand how adults learn best, we develop training solutions that integrates an experiential learning experience that is student-centered.

On Track Coaching, LLC is a Certified Everything DiSC® Authorized Partner, Certified Meyers Briggs Type Indicator (MBTI), and Accredited Five Behaviors of a Cohesive Team™ company authorized to provide Everything DiSC® Leadership Assessment and MBTI personality assessments nationally and internationally. On Track Coaching, LLC is currently a prime contractor providing leadership development training and Everything DiSC Leadership assessments to NAVSEAs 11 Naval Surface Warfare Centers and Naval Undersea Warfare Centers throughout the United States, and the U.S. Department of Agriculture (USDA) Forest Service. On Track Coaching, LLC has developed four customized Leadership Development Programs (LDPs), trained over 3000 students and interpreted over 2000 Everything DiSC® assessments throughout our prime contracts.

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Leadership Development Courses


Project Management Fundamentals Workshop (2-Day Course)

project management fundamentalsThis 2-day workshop covers an introduction to project management. Essentially, the project manager is accountable for the success or failure of a project. Typical responsibilities of a project manager include: Planning, Executing, and Closing Projects — defining the project, building its comprehensive work plan, and managing to the budget. The material in this workshop is intended to benefit the novice project manager as well as to teach additional skills and offer new insights to more experience students.  When in doubt…use an Ethical Action Test -- Is it legal? Does it comply with our rules and guidelines? Is it in sync with our organizational values? Will I be comfortable and guilt free if I do it? Would I do it to my family or friends? Would I be perfectly okay with someone doing it to me? Would the most ethical person I know do it. This workshop supports up to 20 students and integrates gamification (Classroom Clickers), learning activities, role play, polling, embedded videos, teach-back activities, and experiential learning exercises.

Workshop Objectives

  • Understand dynamics of Project Management
  • Understand types of organizations & PM vs Functional Manager Power
  • Understand Portfolios, Programs & Projects
  • Be familiar with the 10 Knowledge Areas
    • Integration Management
    • Scope Management
    • Time Management
    • Cost Management
    • Quality Management
    • HR Management
    • Communication Management
    • Risk Management
    • Procurement Management
    • Stakeholder Management
  • Be familiar with the 5 Process Groups
    • Initiating
    • Planning
    • Executing
    • Monitoring & Controlling
    • Closing

Aspiring Leaders (2-Day Course)

aspiring leadersThis two-day introductory leadership course has been customized for employees who are contemplating a leadership position in the future. This introductory high-level course provides the participants with a sense of what it takes to be an effective leader, to contemplate leadership positions, and allow them to make an informed career decision early on in their careers. On Track Coaching, LLC designed this course to inspire, engage, and help students develop the leadership competencies needed to lead self and meet whatever leadership challenges they may face in the future. The core curriculum focuses on developing the critical competencies needed to step into a leadership role well-equipped and attuned to the challenges ahead. Participants will also examine personal practices of successful leaders in developing vision, resolving conflicts, communicating with co-workers, and setting priorities. Participants learn strategies for managing relationships that are critical to leadership success. Students who complete this interactive 2-day course will gain leading-edge knowledge of various leadership frameworks from expert instructors, and practice effective leadership skills in the company of their peers. Course topics will also expand on modeling desired leadership behaviors, problem solving, communicating upward, developing self, critical thinking, flexibility, interpersonal skills, employee motivation, and an introduction to emotional intelligence (EI). This course is designed to support 30 students. This courses also integrates adult learning principles, and instructional systems design ISD) best practices such as gamification (Classroom Clickers), learning activities, role play, polling, embedded videos, and experiential learning activities.

Aspiring Leader’s Course Objectives

  • Be familiar with different leadership styles and theories, as well as understating how the role of a leader is critical to organizational success
  • Identify and analyze behaviors leaders should model in the workplace and what effect these behaviors have on individual, group or team performance
  • Gain a greater understanding of how personal behaviors and communication styles affect workplace interactions
  • Discover opportunities for growth in your organization and intervention methods that encourage collaboration and team cohesiveness.
  • Learn how effective leaders create an organizational focus around the most important priorities
  • Develop a personal leadership action plan and an accountability system for addressing your most important challenges
  • Identify and demonstrate an understanding of conflict management and conflict resolution as it applies to one-on-one relationships

How to be a Successful Team Leader /Project Leader (2-Day Course)

How to be a Successful Team Leader Project LeaderThis 2-day interactive teambuilding course has been customized to prepare employees who will lead a group of employees to the successful completion of an assigned project.  The Team/Project Leader works with the team and key stakeholders to set the key goals and major objectives.  During this 2-day course, participants learn the fundamentals of leadership and how to lead a team to success using practical skills to plan, schedule, organize, direct and control resources to get results. Course objectives provide participants an overview of roles and responsibilities of supervisors and explore methods of maintaining technical expertise while demonstrating supervisory leadership. This interactive course also reveals the key actions a leader must take to connect with and engage others while working within a team environment. Students have in-depth discussion on building trust, learning how to leverage unique motivators, manage performance from a people-centric perspective, and engage people emotionally.  Student received an in-depth review of decision-making, problem-solving, coaching, characteristics of high-performing teams, teambuilding principals, commitment in team building, accountability, conflict management, resolving misunderstandings, role playing activities. This course was developed and customized using team building expert Patrick Lencioni’s Five Behaviors of a Cohesive Team™ program. This new approach to teambuilding is designed to provide students both a theoretical and practical/application-based approach to leadership and teambuilding. Learning outcomes are intended to help students learn to work together more efficiently and effectively and become a more cohesive team. At the completion of this course, students have a better understanding of DoD Civilian Leaders Development Continuum and DoD Civilian Leader Development Framework Core Competencies. This teambuilding course is also designed to give participants an opportunity to explore psychological and group dynamics that enhance and impede effective individual and collective decision making. Through use of embedded discussion videos, case studies, and team exercises, participants are given "real time" practice on how to reach decisions that are more conscious, robust and reliable. This course is designed to support 30 students. This courses also integrates adult learning principles, and instructional systems design ISD) best practices such as gamification (Classroom Clickers), learning activities, role play, polling, embedded videos, and experiential learning activities.

How to be a Successful Team Leader /Project Leader Objectives

  • Discover the value of a cohesive, functional team
  • Become familiar with the five behaviors of a cohesive team
  • Become familiar with the characteristics associated with high-performing teams
  • Understand how trust impacts team productivity
  • Explore what the term “vulnerability-based trust” means
  • Learn about healthy, productive conflict
  • Practice giving and receiving feedback
  • Understand concepts of clarity and buy-in as they relate to commitment
  • Determine ways to increase the level of commitment
  • Understand and practice ways to encourage positive actions and effectively motivate, inspire, coach and reward team members
  • Learn to build teams and set goals for performance

Successfully Leading People Course (2-Day Course)

Successfully Leading People Course (2-Day Course)This two-day course is for seasoned leaders who would like to enhance their critical thinking, behavior, and approach to addressing complex leadership challenges. Participants will learn to develop a strong leadership presence, apply emotional intelligence (EI) competencies, demonstrate flexibility in their leadership approach, develop the leadership potential of a team, and make ethical decisions. Courses objectives expand on differences in generational diversity in the workplace and how to leverage each generation’s strengths for more effective teams and working groups; and introduce students to the Situational-Behavior-Impact (SBI) Model, Maslow’s Hierarchy of Needs, Motivational Theories, and personal interactive skills. Through self-assessments, refection, practical group exercises, and discussions, participants will have the opportunity to apply learned strategies to different individual, team, and organizational situations. Other course topics being accessible, workforce planning, motivating employees, developing team members, effective feedback (giving and receiving), managing conflict, emotional intelligence (EI), vulnerability-based trust, the role of self-awareness, Thomas-Killmann Instrument (TKI) conflict instrument, The Johari Window, and ethical decision-making.  Instructors bring real-world experience into this course designed to provide students leadership techniques to navigate real-world scenarios and develop a personal action plan. At the completion of this course, students have a better understanding of DoD Civilian Leaders Development Continuum and DoD Civilian Leader Development Framework Core Competencies. This course is designed to support 30 students. This courses also integrates adult learning principles, and instructional systems design ISD) best practices such as gamification (Classroom Clickers), learning activities, role play, polling, embedded videos, and experiential learning activities.

Successfully Leading People Course Objectives

  • Be familiar with different leadership styles and theories, as well as understating how the role of a leader is critical to organizational success
  • Identify and analyze behaviors leaders should model in the workplace and what effect these behaviors have on individual and team performance
  • Identify the central skills needed for effective leadership and explain ways to strengthen or develop those skills
  • Gain a greater understanding of how personal behaviors and communication styles affect workplace interactions
  • Discover opportunities for growth in your organization and intervention methods that encourage collaboration and team cohesiveness
  • Identify and demonstrate an understanding of conflict management and conflict resolution as it applies to one-on-one relationships
  • Learn strategies to motivate and inspire others
  • Learn to create leadership in others
  • Understand techniques to improving employee engagement

Successful Senior Leadership in Government Organizations (2-Day Course)

Successful Senior Leadership in Government Organizations (2-Day Course)This 2-day interactive senior leadership course is designed to help results-oriented civilian leaders develop strategic leadership competencies that will allow them to increase their influence, lead effectively in increasingly complex environments, and take others to a higher level of leadership. This course is ideally suited for Supervisors, Managers, and Senior Leaders (such as Division Heads, Department Heads, or other Senior Members) as it provides participants with core competencies such as leading change, leading people, being results driven, building coalitions, and business acumen that aligns with DoD Civilian Development Framework. Learning outcomes for this course will be designed to prepare individuals to strategically lead organizations and make decisions while being situationally aware of the organizational environment, stakeholder interests, and increased time horizons.  Students will participate in active learning activities and group collaborative sessions designed to help students come away with a better understanding of the importance of collaborating with stakeholders both within and outside their department and develop an understanding of how the overarching mission and vision of the organization impacts the development of the mission and vision within the division or department. Course objectives also focus on leaders being accessible, workforce planning, motivating employees, motivational theories, developing employees, leader-coaching, giving and receiving feedback, managing a diverse workforce, and managing conflict. Using instructional system design (ISD) best practices, this course integrates the framework of John Kotter‘s 8-Step Model of Leading Change.  Incorporating Kotter’s model into training will help students improve those leadership competencies associated with DoD’s Leadership Continuum and enhance their abilities and methods for leading an organization in an environment that is constantly flexing and changing. Kotter’s Model will also help students develop a sense of urgency, form powerful coalitions, create a vision for change, communicate a vision for change, learn how to remove obstacles, create short-term wins, build on the changes achieved, and anchor those changes in a government type culture. At the completion of this course, students have a better understanding of DoD Civilian Leader Development Framework Core Competencies. This course is ideally suited to support 20 students but can be increased to support a maximum of 30 students. This courses also integrates adult learning principles, and instructional systems design ISD) best practices such as gamification (Classroom Clickers), learning activities, role play, polling, embedded videos, and experiential learning activities.

Successful Senior Leadership in Government Organizations Course Objectives

  • Explain the senior leaders’ role in coaching and feedback and how it differs from front line supervisors’ role in setting expectations and performance goals.
  • Apply John Kotter’s 8-step model to create a sense of urgency; build a guiding coalition; form a strategic vision and initiatives; enlist a volunteer army; enable action by removing barriers; generate short-term wins; sustain acceleration; and institute change.
  • Understand management communication styles and the decision-making process
  • Understand and describe staffing and retention management and why it is important to have a staffing strategy
  • Be familiar with goal-setting and motivation techniques for organizational performance and developing people-centered organizations that foster development and growth

Performance Management (2-Day Course)

Performance ManagementThe Performance Management Course is designed to provide Supervisors with an understanding of how employee performance and conduct issues can be successfully addressed. This course also examines the importance of an effective performance management system in helping supervisors define and achieve short and long term goals. Lesson topics expand on performance standards, leader-coaching, performance coaching, performance appraisals, handling unsatisfactory performance, providing effective feedback, work-life balance, performance management process, employee development, and SMART goals. At the completion of this course, students have a better understanding of DoD Civilian Leader Development Framework Core Competencies. This course is ideally suited to support 20 students but can be increased to support a maximum of 30 students. This courses also integrates adult learning principles, and instructional systems design ISD) best practices such as gamification (Classroom Clickers), learning activities, role play, polling, embedded videos, and experiential learning activities.


Conflict Management (2-Day Course)

conflict managementThis interactive 2-day conflict management workshop is designed to provide participants with the skills, knowledge and confidence to effectively manage and turn around potentially negative performance situations in the workplace in a constructive manner. As leaders, we all know that conflict is an inevitable part of our lives but how we view it and how we deal with it can turn it from being an unpleasant experience into one where we learn and grow. This conflict management workshop will provide participants hands-on techniques through real world role play scenarios designed to reflect situations they may encounter in a federal government environment, as well as help students understand how conflict can be positive for team success. This module will also introduce students to the various conflict management tools and techniques that will assist them to effectively deal with conflict situations. Workshop topics will also expand on creating an inclusive workplace, different conflict styles, conflict management skills, process for managing conflict, handling difficult employees, healthy and unhealthy conflict behaviors, conflict-related behaviors, handling workplace conflict effectively, identifying the impact of different conflict styles, and emotional intelligence and conflict. Participants also dive into the root causes of most conflict situations, how DiSC styles impacts how individuals engage in conflict, participants also learn about proven techniques for dealing with combative people, they learn how to anticipate and take appropriate steps to prevent counter-productive behaviors and confrontations, active listening skills, effective questioning, aligning conflicting or competing outcomes, determining a course of action, strategies that avoid escalation of conflicts, and techniques to show empathy and rapport. This workshop supports up to 20 students and integrates gamification (Classroom Clickers), learning activities, role play, polling, embedded videos, and experiential learning exercises.

Workshop Objectives

  • Demonstrate an understanding of conflict management and conflict resolution
  • Understand the different types of conflicts
  • Be familiar with the causes of conflicts
  • Understand the different conflict styles that make up the conflict model.
  • Understand the different conflict management tools
  • Be able to apply conflict management tools
  • Identify factors that create conflicts in the workplace
  • Choose a conflict resolution strategy
  • Implement a procedure to resolve disagreements
  • Exercise active listening skills taught in the workshop to improve open communication in the workplace
  • Appreciate how cultural experience and diversity affect interpretations of situations

Emotional Intelligence (EI) Workshop (2-Day Course)

emotional intelligenceThis interactive 2-day emotional intelligence workshop is designed to provide participants an introduction to Emotional Intelligence (EI) competencies that are at the heart of effective workplace relationships and productivity. Workshop topics emphasizes the practical application of EI concepts over theory, while providing participants with a greater personal awareness of how to connect with others, manage stress, engage in healthy conflict, collaborate effectively, and be more optimistic and resilient using emotional intelligence skills learned in the workshop. Workshop objectives are designed to introduce participant emotional quotient (EQ) and emotional intelligence (EI), and help students increase their emotional intelligence over time; improve professional performance and relationships with co-workers; improve emotional intelligence personal awareness; improve relationships through improved emotional intelligence; demonstrate emotionally intelligent stress management and resilience. This workshop supports up to 20 students and integrates gamification (Classroom Clickers), learning activities, role play, polling, embedded videos, and experiential learning exercises.

Workshop Objectives

  • Understand Emotional Quotient (EQ)
  • Be able to discuss the concepts of Emotional Intelligence (EI)
  • Understand five components of emotional intelligence
  • Identify the benefits of emotional intelligence
  • Understand the emotional brain
  • Understand the emotional intelligence framework
  • Be able to identify ways to improve individual Emotional Intelligence in the workplace
  • Exhibit a collaborative attitude at work through application of Emotional Intelligence (EI)
  • Be able to achieve healthy conflict and collaboration using Emotional Intelligence (EI)
  • Expand emotionally intelligent personal awareness
  • Expand emotionally intelligent social awareness
  • Demonstrate emotionally intelligent stress management and resilience
  • Apply emotionally intelligent communication skills to relationship building and maintenance
  • Practicing active listening skills that build and maintain empathy

Effective Communication Workshop (2-Day Course)

effective communicationThis interactive 2-day communications workshop is designed to help participants become better communicators by examining the four key ingredients to any conversation, learning the principles of communication that drives interaction in all settings, learning to structure messages that inspire people to take action, generating ideas for organizing messages, preparing, and delivering effective presentations, appreciating the art of conversation through the role of speaker, listener and observer, and understanding how non-verbal communication and feedback influence how messages may come across. This workshop provides an opportunity for participants to practice various skills such as active listening, staying focused, and peer teach-back and role play exercises. Students learn about effective communication skills, first impression, showing respect, listening skills, the role of body language, non-verbal skills, barriers to effective communication, taking other languages and cultures into account, and the importance of the Five Cs of Effective Communication. This workshop supports up to 20 students and integrates gamification (Classroom Clickers), learning activities, role play, polling, embedded videos, and experiential learning exercises.

Workshop Objectives

  • Recognize and design different ways to communicate in formal and informal communication pathways
  • Understand how personal behaviors and communication styles affect workplace interactions
  • Be able to use appropriate communication style based on situation
  • Gain a greater understanding of how personal behaviors and communication styles affect workplace interactions

Coaching and Mentoring Workshop (2-Day Course)

coaching and mentoringThis interactive 1-day leader/coaching workshop was developed using the conceptual framework from Harvard Business Review’s Guide to Coaching Employees and ASTD’S Coaching Employee Engagement Training Program. Learning outcomes for this workshop will be customized to teach individuals how to coach and mentor their staff, shift their thinking to coaching effectively, and learn how to take advantage of coachable moments.  The conceptual framework of this 1-day workshop will show students how to mentor and coach their staff, benefits of leader-coaching, when to act as a leader-coach, techniques of being a leader-coach, conducting informal coaching conversations, the formal coaching process, how to use the GROW Model to coach, and techniques for earning employee trust. Workshop topics also expand on techniques for coaching starts, steadies, and poor performers, and coaching teams through demanding situations. Workshop topics also expand on employee development,  giving and receiving feedback, avoiding common coaching mistakes, self-coaching, discussing the  importance of facilitating breakthroughs, establishing trust and intimacy with the employees, communicating effectively, facilitating learning results, coachability, micro-coaching, techniques for creating great coaching dialogue, coaching models, coaching basics, asking the right questions, and critical success factors for coaching. This workshop supports up to 20 students and integrates gamification (Classroom Clickers), learning activities, role play, polling, embedded videos, teach-back activities, and experiential learning exercises.

Workshop Objectives

  • Identify and set appropriate goals using the SMART technique of goal setting
  • Define coaching, mentoring and the GROW model
  • Understand the Situational-Behavior-Impact (SBI) Model
  • Identify the benefits of building and fostering trust with your employee
  • Identify and overcoming common obstacles to the growth and development of your employee
  • Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee

Customized Evidence-Based Leadership Development Course (The Leadership Challenge®) (3-Day Course)

Customized Evidence-Based Leadership Development CourseThe Leadership Challenge® 3-Day Workshop is a unique, intensive, and highly interactive experience that has served as a catalyst for profound leadership transformations in organizations of all sizes and in all industries. Participants who complete this interactive two-day leadership workshop often describe how The Leadership Challenge is more than a training event, how it truly changed their lives.  The Leadership Challenge® Workshop is designed to engage students through experiential activities, workbook exercises, group problem-solving tasks, video cases, and lectures. Capitalizing on 40 years of research, by Barry Posner and James Kouzes, the Leadership Challenge provide students with an opportunity to have plenty of hands-on practice applying The Five Practices leadership model to current organizational and personal leadership challenges. Immensely practical and hands-on, The Leadership Challenge® Workshop is designed to inspire, engage, and help leaders develop the skills needed to meet whatever leadership challenges lay ahead. The core curriculum is structured around seven components, including five independent modules that focus specifically on each of The Five Practices of Exemplary Leadership®.  Each module describes the practice, and leadership characteristics and traits related to that practice, and ends with techniques that asks participants to reflect on how to apply what they have learned to a current leadership challenge of their own. With a plan of action in-hand for taking the key learnings from the workshop back to the workplace, leaders will be prepared to implement these new leadership practices back on the job, beginning Day 1. For students to maximize the Leadership Challenge experience, we recommend students completing either the Everything DiSC Workplace or Everything Work of Leaders Profile assessment. In our price table, we have listed the Leadership Challenge Workshop cost, but we have not added the cost of the assessment, as this cost will be determined by the number of students enrolled in the course.

The Leadership Challenge is a proven solution for: Change Management, Coaching, Communication, Leadership, Management, and Team Building

Course Benefits

  • Students complete an Everything DiSC Work of Leaders or Everything DiSC Workplace Profile
  • Identify the frequency of their personal leadership behaviors—as measured by the Leadership Practices Inventory and proven to enhance the effectiveness of leaders
  • Clarify and communicate their fundamental values and beliefs
  • Set the example for others by aligning their actions with shared values
  • Inspire others to share a common vision
  • Experiment with innovative ideas and learn from accompanying mistakes
  • Build collaboration, teamwork, and trust
  • Strengthen the ability of others to excel

Customized Five Behaviors of a Cohesive Team Training Program (3-Day Course)

Customized Five Behaviors of a Cohesive Team Training ProgramOn Track Coaching, LLC is an Accredited Five Behaviors of a Cohesive Team™ Authorized Partner, certified to provide customized teambuilding training for 8 to 20 member teams. The Five Behaviors of a Cohesive Team Model is a customized 1-day or 3-day assessment-based learning experience that helps individuals and organizations reveal what it takes to build a truly cohesive and effective team in the most approachable, competent, and effective way possible. Powered by Everything DiSC®, the profiles help participants understand their own DiSC® styles and the DiSC styles of team members. Bringing together everyone’s personalities and preferences to form a cohesive, productive team takes work, but the payoff can be huge—for individuals, the team, and the organization. This customized program will provide students with real-world scenarios using role play, case studies, peer teach-back, videos, and group discussions. This program will also provide students with an in-depth look at the five pillars required by every successful team: Trust, Conflict, Commitment, Accountability, and Results. This 1-day or 3-day program is ideally suited for teams that constantly have office politics, limited trust among team members, destructive conflict, and members not holding each other accountable.

Benefit of Teams Completing the Five Behaviors of a Cohesive Team Program

The Five Behaviors of a Cohesive Team Program help teams understand how, as a team, they scored on the key components of The Five Behaviors Model: trust, conflict, commitment, accountability, and results. Everyone on the team will also understand their own personality style and their team members styles, based on the Everything DiSC® Model: D: Dominance, i: Influence, S: Steadiness, and C: Conscientiousness, and how their style contributes to the team’s overall success. Here we describe the five behaviors that make up the program.

  • Trust One Another - When team members are genuinely transparent and honest with one another, they are able to build vulnerability-based trust.
  • Engage in Conflict Around Ideas - When there is trust, team members are able to engage in unfiltered, constructive debate of ideas.
  • Commit to Decisions - When team members are able to offer opinions and debate ideas, they will be more likely to commit to decisions.
  • Hold One Another Accountable - When everyone is committed to a clear plan of action, they will be more willing to hold one another accountable.
  • Focus on Achieving Collective Results - The ultimate goal of building greater trust, conflict, commitment, and accountability is one thing: the achievement of results.

The Five Behaviors of a Cohesive Team Model is a customized 1-day or 3-day assessment-based learning experience that can be conducted in either a 1-day or 3-day format. It provides the customer with flexibility to conduct training based on the organization’s workload and time available for customized training. Once completed, team members complete a Progress Report 6-months post training to get an update on the team’s improvement in the areas of “trust, conflict, commitment, accountability, and team results.


Customized 2-Day Everything DiSC® Workplace Training Program

Customized 2-Day Everything DiSC® Workplace Training ProgramOn Track Coaching, LLC is a Certified Everything DiSC ®Authorized Partner, credentialed to provide individual and team assessments using each of the Everything DiSC leadership assessment. Students who complete the Everything DiSC Workplace training program will complete an Everything DiSC Workplace Profile prior to the instructor-led classroom training session. Everything DiSC solutions help employees at any level of an organization or industry effectively understand themselves and others. By establishing a common language that elevates the effectiveness of communication and teamwork, Everything DiSC training will help students strengthen their relationships and help improve productivity and workplace collaboration. The Everything DiSC Workplace assessment delivers a comprehensive, easily customizable workplace development solution to engage every employee—regardless of title or position, department, or function—in building more productive and effective relationships at work. This 1-day program will be tailored to accommodate 8 to 20 students and will also integrate classroom technology (Clickers), gamification, and embedded videos. After completing our 2-day training program, students:

  • Discover their own DiSC style: recognize the priorities, motivators, and stress triggers that shape their workplace experience
  • Identify strategies to make more meaningful connections with colleagues of various styles and work more effectively to reduce tension, and solve problems

Customized 2-day Everything DiSC® Work of Leaders Training Program

Customized 2-day Everything DiSC® Work of Leaders Training ProgramOn Track Coaching, LLC is a Certified Everything DiSC ®Authorized Partner, credentialed to provide individual and team assessments using Everything DiSC leadership assessment tools. In the following paragraph, we provide our technical approach for completing BPAs requesting an Everything DiSC training solution. Our Everything DiSC® Work of Leaders training program is designed to help learners better understand themselves and others. Whether improving working relationships, strengthening management skills, or tackling conflict with a new mindset, The Everything DiSC® Work of Leaders assessment delivers insight and strategies to meet each learners’ unique needs.  This 2-day training program will include five 60-70-minute lessons, student handouts, and a 23-page full-color Everything DiSC® Work of Leaders Profile report that students complete as part of their pre-course assignment online prior to the training session. The Everything DiSC® Work of Leaders program is a blended training solution composed of instructor-led classroom instruction, online pre-work (Everything DiSC ®Work of Leaders Profile), and engaging facilitation with contemporary videos that creates a personalized learning experience. This robust 2-day training session will include:

  • Introduction to Work of Leaders: Participants discover the Work of Leaders process.
  • Vision: Participants learn about the three drivers of Vision and discover how they approach each driver.
  • Alignment: Participants learn about the three drivers of Alignment and discover how they approach each driver.
  • Execution: Participants learn about the three drivers of Execution and discover how they approach each driver.
  • Action Planning: Participants explore their strengths and challenges and create an action plan for improvement.

Based on leadership best practices, the Everything DiSC® Work of Leaders connects unique leadership styles to real-world demands, generating powerful conversations that provide a clear path for action. The Everything DiSC® Work of Leaders approaches leadership as a one-to-many relationship. It focuses on tangible steps directed at leading a group or organization toward desired outcomes. Using the Everything Work of Leaders Map (Vision, Alignment, and Execution), it helps and encourages leaders to understand their own leadership styles and how they impact their effectiveness and influence when leading others. Rich, compelling narratives add depth to the data and strong visuals support the learning process by illustrating key messages. The goals of this 1-day Everything DiSC® Work of Leaders training program is to help students learn about the DiSC model and how it informs the role of leaders, discover their leadership style, stressors, motivators, and priorities on the Everything DiSC Leadership Map, learn about the Everything DiSC Work of Leaders process and how their DiSC style influences their behavior in leading others, communicating, and engaging in conflict.

Program Benefits

  • Acts as a springboard for conversation and team building
  • Improves employee and workplace communication
  • Helps you to understand people who aren’t like you…or are too much like you
  • Reduces conflict and avoids misunderstandings
Everything DiSC Work of Leaders Map

Customized 2-day Everything DiSC® 363 for Leaders Training Program

Customized 2-day Everything DiSC® 363 for Leaders Training ProgramOn Track Coaching, LLCis a Certified Everything DiSC ®Authorized Partner, credentialed to provide individual and team assessments using Everything DiSC leadership assessment tools. On Track Coaching, LLC will provide the Technical Point of Contact (TPOC) three email templates that will help enrolled students and raters understand the 363 for Leaders process. One template introduces the Everything DiSC 363 for Leaders Profile assessment process, the second template is for raters and emphasizes the importance of providing rater feedback for the student, and third template addresses common fears about taking 360s and how Everything DiSC 363 for Leaders is different and works. We will also provide the TPOC a rater form that each student scheduled to attend training completes. Rater forms will contain each student’s raters name and email address who will provide feedback. Raters are broken into four groups: Direct Reports, Peers, Manager, and Other.  Any combination of groups may be used, and leaders can have an unlimited number of raters. Ideally, we like seeing each student get at a minimum (4) people for each rater group (except manager). Rater forms must be emailed back to Dr. Maggie Sizer, who will upload student rater forms into our EPIC portal.

Benefits of the Everything DiSC 363 for Leaders Profile

The benefits of completing The Everything DiSC 363 for Leaders is that it combines the best of 360 with the simplicity and power of DiSC to deliver a more productive, insightful, and informative experience and a roadmap of actionable steps leaders can take to improve their effectiveness. Everything DiSC 363 for Leaders isn't just any 360-leadership assessment tool. It’s a dynamic 360-degree feedback tool plus 3 personalized strategies for leaders to put into action immediately—a 360 + 3! Students are given a two-part online profile assessment. The Everything DiSC assessment and the Leadership Behavior section describes how the individual tend to lead. Raters are given a two-part online assessment:

  • 72-item Leadership Behavior section about how the leader tends to lead
  • 24-item Leadership Requests section asking which leadership practices you’d like the leader to do more of

Customized 1-day Everything DiSC® Agile EQ™

On Track Coaching, LLC is a Certified Everything DiSC ®Authorized Partner, credentialed to provide the Everything DiSC Agile EQ™.  This customized 1-Day Everything DiSC® Agile EQ training program and assessment is designed to help learners develop the emotional intelligence necessary to support a thriving agile culture. Everything DiSC®  Agile EQ™ is a classroom training and personalized learning experience that teaches participants to read the emotional and interpersonal needs of a situation and respond accordingly. By combining the personalized insights of DiSC® with active emotional intelligence development, participants discover an agile approach to workplace interactions and learn to navigate outside their comfort zone, empowering them to meet the demands of any situation. In this half-day training, participants will discover their EQ strengths, recognize their EQ potential, and commit to customized strategies for building agility. The result is an emotionally intelligent workforce that can support your thriving agile culture.

The Everything DiSC Agile EQ Profile focuses on:

  • Discovering your DiSC Style
  • Understanding your EQ strengths
  • Recognizing your EQ potential
  • Committing to customized strategies for building agility

The Profile

The Everything DiSC Agile EQ Profile provides participants with valuable insights that help them explore the concept of emotional intelligence and take an agile approach to workplace interactions. In this personalized, 26-page profile, participants will discover their DiSC style, learn about the instinctive mindsets that shape their responses and interactions, recognize opportunities to stretch beyond what comes naturally to them, and gain actionable strategies to become more agile in their approach to social and emotional situations.

Participant Take-Aways

  • Discover the instinctive mindsets that shape their responses and interactions
  • Recognize opportunities to stretch beyond what comes naturally to them
  • Take action to become more agile in their approach to social and emotional situations

Customized 2-day Everything DiSC® Productive Conflict Training Program

Customized 2-day Everything DiSC® Productive Conflict Training ProgramOn Track Coaching, LLC is a Certified Everything DiSC ®Authorized Partner, credentialed to provide the Everything DiSC Productive Conflict Training Program to teams and groups. This customized Everything DiSC® Productive Conflict program is designed to help learners better understand themselves and others and will be designed to help individuals harness the power of workplace conflict using the Everything DiSC Productive Conflict Model as the conceptual framework. Designed to help curb destructive behaviors so that conflict can become more productive, this program will help individuals, teams, and groups learn how to respond to conflict in an effective way, ultimately improving workplace results and relationships.

Students enrolled in our Everything DiSC® Productive Conflict course will be required to complete an online pre-course assignment consisting of an Everything DiSC Productive Conflict Profile prior to classroom instruction. The Everything DiSC® Productive Conflict program will help learners improve self-awareness around conflict behaviors. Rather than focus on a step-by-step process for conflict resolution, Everything DiSC® Productive Conflict provides learners with techniques to curb destructive behaviors and effectively respond to conflict situations. With highly personalized content, this program provides valuable information specific to a learner’s responses to the pre-course online conflict self-assessment they complete prior to taking this course and to their corresponding DiSC® style. This powerful conflict management tool features DiSC in conflict, provides reasons behind destructive responses, and offers strategies to reframe productive responses to conflict situations. Upon completion of this 2-day conflict management program student take-aways include:

  • Exploring the destructive and productive conflict behaviors of each DiSC style
  • Understanding how to manage their responses to conflict situations
  • Discovering communication strategies when engaging in productive conflict with colleagues

Leadership Behavioral and Personality Assessments

Everything DiSC® Workplace Profile Assessments

Leadership Behavioral and Personality AssessmentsEverything DiSC Workplace® profile is our bestselling Everything DiSC assessment product. Everything DiSC Workplace profile is for anyone and works with everyone, from senior executives down to entry-level employees. The goal of Everything DiSC Workplace profile is to improve the quality of the workplace. The DiSC profile results allow users to understand and appreciate the personality styles of the team members or co-workers they work with. The result is more effective and productive working relationships and improved workplace communication.

The 20 page Everything DiSC Workplace profile helps people identify and explore the priorities that drive them by focusing on:

  • Discovering Your DiSC Personality Style
  • Understanding Other DiSC Personality Styles
  • Building More Effective Relationships

This report is for a person in any level position

  • This report is designed to help build better relationships in the workplace

  • Understand your style better and appreciate the style of those you work with
  • You will be able to view your results immediately upon completing assessment
  • DiSC link to take the assessment will be issued upon receipt of payment from PayPal
  • Report prices are one per person and all assessment links will be on receipt

Learner Take-Aways

  • Discover their own DiSC® style: recognize the priorities, motivators, and stress triggers that shape their workplace experience
  • Explore other styles:  understand the differences and similarities among the DiSC styles
  • Identify strategies to make more meaningful connections with colleagues of various styles and work more effectively to reduce tension, solve problems, and contribute positively to their organizations

Proven Solution for: Change Management, Coaching, Communication, Customer Service, and Team Building


Everything DiSC® Work of Leaders Assessment

Everything DiSC® Work of Leaders Assessment				Everything DiSC Work of Leaders® lays out a clear path for helping leaders at all levels make the connection between their DiSC® style and leadership. Bringing together best practices from 300 experts in over 150 organizations, the important work of the most prominent scholars, and over four years of additional research and development, this all-inclusive classroom and online program approaches leadership as a one-to-many relationship (as opposed to the one-to-one relationship explored in Everything DiSC® Management). And with one unified model of leadership—vision, alignment, and execution—it focuses on helping leaders understand their own leadership styles and how their tendencies influence their effectiveness in specific leadership situations.

This report is for a person in any level position

  • Learn your DiSC leadership style and your top three leadership priorities
  • Understand how you create vision, build alignment and execute
  • Key leadership messages illustrated through an in-depth narrative report
  • Learn how to take action with personalized leadership tips and strategies
  • DiSC link to take the assessment will be issued upon payment through PayPal
  • Report prices are one per person and all assessment links will be on receipt

Research-validated, online assessment. 23-page leader-specific profile report provides detailed context-specific feedback based on the three-step Vision, Alignment, and Execution Model and the three drivers associated with each step. Strong visuals and illustrations, including 18 behavioral continua, delve deep into what steps leaders can take to increase the behaviors linked to the essential best practices of leadership.

Learner Take-Aways

  • Recognize the priorities and tendencies, based on their own DiSC style, that shape their approach to the fundamental work of leaders: creating a vision, building alignment around that vision, and championing execution of the vision
  • Explore in detail how to play to their strengths and overcome challenges to improve their leadership effectiveness
  • Identify strategies to develop preferred behaviors based on context-specific best practices

Proven Solution for: Change Management, Coaching, Communication, Leadership, Management, and Team Building


Everything DiSC® 363 for Leaders Profile

Everything DiSC® 363 for Leaders Profile					The Everything DiSC 363® for Leaders isn't just any 360 or a collection of dry spreadsheets and charts without any explanation or story. Instead, it combines clear visuals and a conversational narrative style to interpret and explain the data, making the report easy to understand and use. It’s a dynamic 360-degree feedback tool plus 3 personalized strategies for leaders to put into action immediately—a 360 + 3! The richness of Everything DiSC® 363 for Leaders comes together with the research-based Eight Approaches to Effective Leadership framework to help any leader—emerging high-potentials and experienced executives alike—incorporate critical feedback from direct reports, peers, and bosses into a development plan to increase their effectiveness in a leadership role.

The Profile

  • 22+ pages all about the leader
  • All-new, research-validated model
  • Intuitive, easy-to-read visuals
  • Rich cuts of data and feedback breakdowns
  • Comprehensive listing of rater comments
  • Three strategies for improving effectiveness

Raters

Leaders can have unlimited raters in the following groups:

  • Direct Reports
  • Peers
  • Manager
  • Others

Participant Take-Aways

  • Recognize the tendencies that shape their approach to leadership, based on their DiSC® style
  • Understand how others see them as a leader and how their own self-ratings compare
  • Identify which of the Eight Approaches to Effective Leadership—and the three behavioral Practices underlying each approach—are their strengths and which ones would benefit from further development
  • Learn three personalized strategies for becoming a more effective leader based on specific rater feedback

Everything DiSC® Management Description

Everything DiSC® Management Description					Everything DiSC® Management offers a customizable development solution proven to increase the effectiveness of anyone in a management role--whether managing direct reports or the relationship with their own manager. A complete program of classroom training, and online pre-work and follow up focuses learning in five key areas: understanding DiSC® styles, directing and delegating, creating a motivating environment, developing others with different styles, and identifying strategies for working more effectively with managers. Participants learn how their management style influences how they manage time, make decisions, approach problems, and what they need to do to adapt to the styles of others to bring out the best in each and every employee in their charge.

Used for Managers Who Have Staff Reporting To Position

  • Bring out the best in your employees and develop your management potential!
  • Learn your DiSC management style, priorities, preferences & potential stress areas
  • Understand your approach for directing and delegating and tips for improvement
  • Increase your management effectiveness for developing and motivating others
  • DiSC link to take the assessment will be issued upon payment through PayPal
  • You will be able to view your results immediately upon completing assessment
  • Report prices are one per person and all assessment links will be on receipt

Learner Take-Aways

  • Discover their DiSC Management style: recognize the priorities and preferences that shape their experience as a manager of others and as an employee who must also effectively manage up
  • Understand how their unique style informs their approach to directing and delegation
  • Learn strategies for improving employee motivation and developing the full potential of people with various DiSC styles
  • Identify new ways to work more effectively with their manager

Everything DiSC® Management Profile

  • Research-validated, online assessment. 27-page management-specific profile report helps learners better understand their approach to managing and developing others—their perspectives on directing and delegating, how DiSC style influences the factors that others find motivating—and insights for building strong relationships with their own managers.

Proven Solution for: Change Management, Coaching, Communication, and Management


The Five Behaviors of a Cohesive Team

The Five Behaviors of a Cohesive Team				The Five Behaviors of a Cohesive Team has a simple goal: To create a learning experience that helps individuals and organizations reveal what it takes to build a truly cohesive and effective team in the most approachable, competent, and effective way possible. Powered by Everything DiSC, the profiles help participants understand their own DiSC styles. Bringing together everyone’s personalities and preferences to form a cohesive, productive team takes work, but the payoff can be huge—for individuals, the team, and the organization. Designed exclusively for intact teams and work groups, the program helps members understand how, as a team, they score on the key components of The Five Behaviors model: trust, conflict, commitment, accountability, and results. Each individual on the team will also understand their own DiSC style—D: Dominance, i: Influence, S: Steadiness, and C: Conscientiousness, and how their style contributes to the team’s overall success. A productive, high-functioning team: Makes better, faster decisions, taps into the skills and opinions of all members, avoids wasting time and energy on politics, confusion, and destructive conflict, avoids wasting time talking about the wrong issues and revisiting the same topics over and over again because of a lack of buy-in, creates a competitive advantage, and is more fun to be on!

The Program Includes

  • Flexible Facilitation: 7 modules with over 40 minutes of video and annotated facilitator reports. Choose the One-Day Facilitation Program or Three-Day Facilitation Program
  • Individual Profiles, participant handouts, take-away cards and activities
  • Podcasts, online resources, and a research report
  • Progress Reports and an Annotated Team Report for the Facilitator

Progress Report

The Five Behaviors of a Cohesive Team™ Progress Report highlights areas of greatest improvement and decline, offers productive points of discussion, and provides an action plan to help teams prioritize and set specific goals. You'll be able to compare how a team’s performance has changed over time and highlights areas of greatest improvement and of greatest decline.

The Progress Report also includes:

  • Your Team’s Survey Results

  • Points of Discussion
  • Action Plan
    • Identify the team’s priorities for improvements
    • Set specific goals
  • Appendix
    • The Impact of Your DiSC® Style
    • Everything DiSC® Team Map
    • Conflict Team Map

Everything DiSC® Productive Conflict

Everything DiSC® Productive Conflict 					Everything DiSC® Productive Conflict helps participants improve self-awareness around conflict behaviors. Rather than focus on a step-by-step process for conflict resolution, Everything DiSC Productive Conflict provides participants with techniques to curb destructive behaviors and effectively respond to conflict situations. The program features an exploration of DiSC® in a conflict context, provides an opportunity for participants to explore their destructive conflict responses, and offers them a method for making more productive choices in their response to conflict.

Helps Employees Harness the Power of Workplace Conflict

Rather than avoid conflict and leave it unresolved, this conflict assessment help employees learn how to make the most out of challenging situations. Our rationale for proposing the Everything DiSC® Productive Conflict is because it will help employees curb destructive thoughts and behaviors so that conflict can become more productive, ultimately improving workplace results and relationships. This classroom program uses a research-validated learning model and combines engaging facilitation by our credential facilitators with follow-up tools to create personalized insights for participants at any level of an organization.

Participant Take-Aways

  • Appreciate how their style of handling conflict affects the people around them
  • Learn how to “catch” themselves when going down a destructive conflict path
  • Learn how to reframe a conflict situation and choose more productive behaviors
  • Build a common language in the organization around appropriate conflict behavior

Everything DiSC® Productive Conflict Benefits

Whether you’re working with entry-level employees or a group of executives, the 22-page Everything DiSC Productive Conflict Profile will provide your employees with effective strategies to overcome the inevitable challenges of workplace conflict. This program will also help student strengthen the leadership competencies and fundamental competencies identified within the DoD Civilian Leader Development Framework and DoD Civilian Leader Development Continuum. Upon completion of this training program, participants will:

  • Appreciate how their style of handling conflict affects their peers
  • Learn how to “catch” themselves when going down a destructive conflict path
  • Discover how to reframe a conflict situation and choose more productive behaviors
  • Build a common language in the organization around appropriate conflict behavior

Proven Solution for: Leadership development, Conflict Resolution, Effective Communication, and Team Building


Meyers Briggs Type Indicator (MBTI) Instrument

Meyers Briggs Type Indicator (MBTI) Instrument 			The Myers-Briggs® Step II™ Profile provides information about the student’s personality type based on their answers to the MBTI® assessment. This report presents clients’ Step I™ four-letter type as well as their results on the 20 Step II™ facets that underlie them. Next it shows their Step II results—his or her expression of five facets for each of the four Step I preference pairs.  Graphs each of the 20 Step II™ facet results, with descriptions to help students better understand their meaning.

Meyers Briggs Type Indicator (MBTI) Instrument Benefits

The MBTI assessment can be incorporated into any leadership training session courses as it aligns with the DoD Civilian Leader Development Framework and DoD Civilian Leader Development Continuum in that it helps leaders. This report delivers a concise yet thorough interpretation of the student’s MBTI® results.  This assessment will also help student strengthen the leadership competencies and fundamental competencies identified within the DoD Civilian Leader Development Framework and DoD Civilian Leader Development Continuum.

Proven Solution for: Leadership development, Conflict Resolution, Effective Communication, and Team Building


FIRO-B® Profile

FIRO-B® Profile										The Fundamental Interpersonal Relations Orientation–Behavior™ (FIRO-B®) suite of assessment products helps people understand their interpersonal needs (grouped into three categories— Inclusion, Control, and Affection) and how those needs influence their communication, problem-solving, and decision-making styles as well as other aspects of their behavior. For more than 50 years, the FIRO-B tool has provided in-depth descriptions of how people behave, how they affect and are affected by others, and how they can be more effective. As a result, the assessment has become a valuable tool for increasing organizational performance. It reveals how interpersonal needs drive people’s behavior and can shape people’s ability to build trust, influence others, and create productive relationships. Since team performance is central to organizational effectiveness, the FIRO-B assessment is frequently used to facilitate the formation of teams, as well as to help groups become more effective by addressing any problematic interpersonal dynamics. And, by identifying leadership style, the tool provides insight into how managers can become more effective by helping meet the interpersonal needs of members of their team or group. Similarly, it can improve people’s understanding of how interpersonal needs can help form positive team and individual working relationships—by highlighting perceptual gaps that may lead them to inadvertently derail relationships and limit their ability to influence others.

Benefits of FIRO-B

This assessment can be incorporated into any leadership course. The benefits of incorporating the FIRO-B instrument is that it will strengthen both the individual and team members communication and reduce conflict. Team members learn how to apply strategies to strengthen relationships, improve communication, and decrease conflict, leading to better team performance. This assessment will also help student strengthen the leadership competencies and fundamental competencies identified within the DoD Civilian Leader Development Framework and DoD Civilian Leader Development Continuum.

Proven Solution for:

  • Team building—build more effective teams with insights into interpersonal communication needs
  • Leadership and coaching—help leaders understand their communication style and behavior to improve performance
  • Conflict management—help individuals better understand interactions with others and reduce conflict

FIRO Business® instrument

FIRO-B® Profile										The FIRO Business® instrument is a powerful personality assessment that measures how you typically behave with other people and how you expect them to act toward you. Its interpretation can dramatically increase your understanding of behavior in areas such as:

  • How you come across to others—and why this may not be the way you see yourself
  • How and why conflict develops between well-meaning people
  • How to understand your own needs as you interact with others
  • How to manage your own needs in most interpersonal interactions

The FIRO Business instrument is based on Schutz’s underlying theory that beyond our survival needs—food, shelter, and warmth—we each have unique interpersonal needs that strongly motivate us. These needs relate to the areas of Involvement, Influence, and Connection, which will be defined in the next section. Just as with our biological needs, we become uncomfortable and anxious if our own unique “set point,” or set of psychic needs, is not being met. The FIRO Business instrument offers you a way of identifying the set of interpersonal needs that is most comfortable for you. Since each person’s set point is unique, there are no right or wrong answers to the questions asked.

Benefits of FIRO Business

FIRO Business results provide a mirror that helps you understand the difference between how you affect others and how you would like to be perceived. Supported by a wealth of continuing research to validate its results for international use, the FIRO Business tool is usefully applied in areas such as:

  • Team building
  • Professional development
  • Interpersonal skills development
  • Communication
    Management and leadership development
  • Executive coaching
  • Finding the job that fits you best

FIRO Business® Leadership Report

FIRO-B® Profile										The FIRO Business assessment helps organizations develop effective leaders while improving organizational performance. It measures interpersonal needs in three areas that affect work relationships: Involvement, Influence, and Connection. Building on the FIRO model, The Myers-Briggs Company developed the FIRO Business assessment to address the specific requirements of organizations. The 13-page FIRO Business® Leadership Report, a must-use tool for leadership development and executive coaching, is particularly valuable to businesses.

Features:

  • Presents key insights on influencing and negotiating, making decisions and setting priorities, and relating to direct reports, superiors, and peers
  • Effects quick behavioral change by providing specific insights on interpersonal needs
  • Identifies existing communication and interpersonal dynamics that affect leadership success
  • Details strengths and development recommendations for improving leadership performance

Leadership Report Using the FIRO-B® and MBTI® Instruments

The FIRO-B and MBTI instruments both tap into key aspects of personality and behavior in areas such as communication, problem solving, decision making, and interpersonal relations. Used together, they provide rich information in an ongoing leadership development program. This 16-page report is based on responses to both instruments.

Features:

  • Helps clients explore and expand their understanding of the leadership style they use in their organization, and how others might perceive and react to that style
  • Relates leadership style to interpersonal relationships, teams, and organizational cultures
  • Identifies clients’ strengths and challenges in dealing with change and stress
  • Offers a personalized action plan to facilitate behavior change and performance improvement

Thomas-Kilmann Conflict Mode Instrument Profile and Interpretive Report

The Thomas-Kilmann Conflict Mode Instrument (TKI) helps individuals understand how five conflict-handling modes, or styles—competing, collaborating, compromising, avoiding, and accommodating—affect interpersonal and group dynamics and learn how to select the most appropriate style for a given situation. By selecting responses from 30 statement pairs, individuals discover their preferred style. The TKI assessment allows trainers and HR professionals to safely open a discussion about conflict, to reveal patterns, and to look at instances when one conflict behavior is productive and when choosing another style would be more effective.  The TKI assessment follows the same basic format as the best-selling paper-and-pencil version but is tailored specifically to each individual participant. Each personalized analysis report graphically shows how the participant uses the five conflict-handling modes. Your clients will find taking the TKI assessment online to be a fast and engaging activity. The TKI assessment is psychometrically sound and thoroughly researched, so you can trust the results your clients will receive. You can choose to have clients receive immediate feedback and/or have results sent directly to you.  Based on the participant's particular use of each mode, the report offers specific suggestions to help him or her understand the pluses and minuses of a particular conflict-handling style, guidance on the appropriate use of each mode, and tips for learning to work with less preferred modes.

Thomas-Kilmann Conflict Mode Instrument Profile and Interpretive Report Benefits

The Thomas-Kilmann Conflict Mode Instrument (TKI) can be incorporated into any leadership development program because the TKI assessment provides insight into an individual’s typical response to conflict situations using one or more of five conflict-handling modes, or styles: competing, accommodating, avoiding, collaborating, and compromising. By identifying alternative conflict resolution styles and how and when to use them most effectively, the TKI assessment helps people reframe and defuse conflict, creating more productive outcomes. This conflict assessment will also help students strengthen the leadership competencies and fundamental competencies identified within the DoD Civilian Leader Development Framework and DoD Civilian Leader Development Continuum.

Proven Solution for: Leadership development, Performance Improvement, Stress Reduction, and Retention